Delivery & Returns

Shipping

Delivery charges are usually calculated on the website and are applied accordingly.

With certain items such as our retail furniture range, delivery charges are included in the cost of the item within England and Wales.

However, due to extra delivery costs applied to us, we are unable to offer a free delivery service to Scotland. For delivery charges for Scotland areas, please contact our sales team on

Our Returns Policy

Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering. SDM does not warrant the suitability of goods for specific applications.

Goods supplied to you by special order that are not listed on our website may not be returned unless they are faulty or damaged on delivery.

Goods which have been incorrectly ordered or are unsuitable will only be accepted for return with prior approval from SDM. Returned goods will only be accepted within 7 days of delivery, if they are correctly packed in the original packaging, with original manuals and have not been used. A restocking charge of 25% will be levied on all such goods.

Goods may not be returned without prior authorisation and a Goods Return Authorisation number from SDM. This can be obtained by contacting our customer service team on 01623 652724.

Customers are responsible for returning goods, ensuring returned goods are suitable packed and obtaining necessary proof of delivery and receipt.